Products

If you regularly have to help other people with the simplest of tasks, the chances are good that you will become a BOFH, a Bastard Operator From He...

Who hasn't experienced it: as soon as one of the technology neanderthals gets wind that you have anything remotely to do with computers, you are be...

The axe in the house saves the carpenter. And the backup saves you having to beg the admin for help. So remember, dear children: make regular backu...

What was that again with X? And how do I get Y? Can I do Z instead? It feels like 99 percent of all questions that admins, helpdesks and other serv...

Sometimes you just need a few moments to collect your thoughts. As people (fortunately) can't look into other people's heads, you have to somehow m...